You hate tech. All you want to do is write, but lately, that requires a Masters in Geekery. Your word processing tool of choice always seems to break when you are on a roll–the computer freezes, system crashes, document disappears, an error code pops up that wants you to do something with ten syllables or lose all your files. None of it makes sense and you long for the world when the worst problem was a broken pencil.
Before you say words your children shouldn’t hear, try these six quick solutions:
Is Power on?
When you’re talking to tech folk, their first question always centers around whether your computer system is getting power. Surprisingly, this is often why it doesn’t work–I know, who would guess? Clear this as a reason before moving on by making sure all the working pieces are getting the power they need. Here’s a checklist:
- Are all plugs in wall sockets
- Are all cables connected to the computer? An easy way to check both of these: Is the power light on the keyboard and the monitor?
- Is the internet working? That has plugs too, so check those.
- Are headphones plugged in?
Are you logging in under your name?
Everyone knows to confirm their password, but few people think to check the log-in name. If you set up separate profiles for family members, one of them might have forgotten to log off the last time they used the computer.
If you take your computer to work, someone might have tried to access their online or networked account through your computer and forgotten to return it to your settings. If you can’t log in, or your desktop doesn’t have files and folders it should, check to see who the log-in name is.
Try a different browser
All browsers are not created equally. I have a lot more problems with IE than Firefox and more with Firefox than Chrome. Yes, you counted right. I have three browsers on my computer because they are all somewhat quirky. If I can’t load a site in one browser, I try another. I don’t care WHY it won’t work in one if it works in another. All I care is that I got to the website. It’s become the first trouble-shooting tool I use when a website doesn’t work.
It’s not just me, either. It’s the Universe. You’ll often see suggestions on websites–Works better with the *** browser. Coding and scripts and stuff are different in different browsers, which makes them act differently on websites. That’s as technical as I can get about the reasons.
In the geek world, which browser is best is a hot topic. The only point Chrome and Firefox users agree on is they’re better than IE. Here are a few articles with more on this debate:
One other filter you can use in identifying the cause of your tech problem is to try a different computer. If it works there, it means the problem is in your system.
If something doesn’t work the first time, do it again. Why is this so often effective? It’s called ‘user error’. You typed a password in wrong, or left a blank space without even knowing it. This is why forms always ask you to type an email address twice. It’s not likely you’d have the same typo twice. Even websites are starting to recommend this. Learn from the experts and adopt ‘repeat’ as a viable solution for tech problems.
This works more often than you’d think. Here’s why: When you turn your computer on, it goes through lots of organizing and prioritizing to get your desktop looking just the way you want it. Sometimes, that arranging gets undone by your activities. Pieces get lopped off, forgotten, like DNA mutations. Not your fault, just the way it is. The computer still works, but not quite the same.
When you shut down and restart, it closes everything, stores them away, and then brings them back out in the proper order. Be sure you ‘shut down’ from the Start button (for Windows folk), not by pushing the power button.
That’s it from my end, but check out Lifehacker and FoxNews for their list of common problems and solutions.
More on tech problem solving:
12 Spring Cleaning Steps for Your Computer
Tech Tip for Writers #60: How to Add Shortcuts to the Desktop
Tech Tip for Writers #59: Shortkey for the Copyright Symbol
Jacqui Murray is the author of the popular Building a Midshipman, the story of her daughter’s journey from high school to United States Naval Academy. She is the author/editor of dozens of books on integrating tech into education, webmaster for six blogs, an Amazon Vine Voice book reviewer, a columnist for Examiner.com and TeachHUB, Editorial Review Board member for Journal for Computing Teachers, monthly contributor to Today’s Author and a freelance journalist on tech ed topics.
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Reboot and try a different browser are keys to success indeed.
Great share, Jacqui!, Aquileana 😀
I use those two quite a bit. It used to annoy me. Now, it’s just part of the process.
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Think you’ve nailed it Jacqui. What these simple steps will not solve may not even be worth solving.
I like the way you say that, Ankur. Thanks.
My dad’s first rule of electronic troubleshooting was “is it plugged in?”
Give that man a gold star! As a tech teacher I KNOW how often that’s all it takes.
Fortunately, at least so far, with my used laptop that has a 15 year old OS in it, I haven’t had many problems. Though I do have a mild ‘sticky wicket’, called “trovi” on -all my web browsers. I found through pals on Faithwriters.com that this “trovi” is mal-ware; it isn’t in my ‘puter! Hallelujah!
I’m not even sure what the OS was 15 years ago. Good for you to keep it working!
Reblogged this on Have We Had Help? and commented:
All common sense. 🙂
Thanks, for the reblog, Jack!
Great advice. So much better than throwing equipment at the nearest wall 🙂
That’s tip #7.
lol – it relieves frustration, but isn’t quite as productive as the other six!
LOL. I’m married to a techie, sister to 4 complete computer geeks. I’ve been blessed to learn a few things through the years, but there are definitely those moments when I want to throw something at my monitor and call for the hubbs in a slightly-too-loud voice… =)
I have no one like that–I’m so jealous! Tag I’m it, and my knowledge is all from experience.
Do your folks hire out???
Hey, Crystal, I just realized you’re the author of that wonderful book I read about on Medeia’s blog–“Soulless”. Good job!
I tend to reboot and walk away and lucky me, I can sit down and click away again. All fabulous tips.
Thanks, Tess. It’s frightening more than unsolvable usually, when dealing with tech problems. I hate rebooting. I hate installing new programs. I hate a lot of things about tech.
Yet, here I am, working it hours every day.
It’s super scary when you’ve wasted time waiting and the internet slows to a drag,then cuts out completely so you shut down and pace and say things no-one should hear, not even the cat…
I haven’t had to re-install for ages…touch wood. One big headache after another. I hate when I want to post and everything grinds to a stop. Nerve-wracking I know. 😦
Reblogged this on Chris The Story Reading Ape's Blog….. An Author Promotions Enterprise! and commented:
For TECHNOKLUTZ’s EVERYWHERE 😀
Thanks for the reblog, SRA. Love your avatar.
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Thank you – the artist stood a long way off and used a telescope to see me while I was posing 😀 😀 😀
Hehe. And you thought your talent was hidden.
This all so true – I’ve learned by experience, Jacqui, and after pulling my hair out – RE-BOOTING!!
Isn’t that funny? A good reboot works miracles. Although, once (about a month ago), my reboot brought up the Blue Screen of Death. Haven’t seen that in years. Another reboot fixed it. Go figure.
I do a lot of rebooting and switching browsers.
My biggest problem is my printer, which will have a major problem every few months. Sometimes the ink cartridge is bad or the black cartridge space is clogged.
That sounds like hardware. My printer–every six months or so–will no longer talk to my computer. I have to reset to IP address. I wish I didn’t know how to do that so well.
wow – You a huge compliment from my mother who was a former teacher director and become a doctor, that is a powerful topic!
It’s so easy to forget Occam’s Razor applies also to technology. Sometimes, the simplest solution is the best.