Tech Tips for Writers is an (almost) weekly post on overcoming Tech Dread. I’ll cover issues that friends, both real-time and virtual, have shared. Feel free to post a comment about a question you have. I’ll cover it in a future Tip.
Q: Windows installed automatic updates and now my Outlook keeps freezing. What do I do?
A: I used to turn off the automatic updates, but then I missed some critical ones. Now, if I have a problem (like the above, which I did), I go into the updates list and uninstall the ones that have to do with whatever I’m having problems with.
Here’s how you do it:
- Go to start button, all program, Windows Update
- Select ‘view updates’
- The next screen prompts you–at the top of the page: To remove an update, see installed updates (which is a link–click this link)
- Select the updates that have to do with your problem. In this case, it would be any that updated Outlook
- Select them one at a time and select ‘uninstall‘ (this choice doesn’t appear next to ‘organize‘ until you select an update to uninstall)
That’s it. Now cross your fingers and hope everything goes back to working. If not, you’ll have to restore your computer to an earlier date that worked.
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Jacqui Murray is the author of the popular Building a Midshipman, the story of her daughter’s journey from high school to United States Naval Academy. She is the author/editor of over a hundred books on integrating tech into education, adjunct professor of technology in education, webmaster for four blogs, an Amazon Vine Voice book reviewer, a columnist for TeachHUB, Editorial Review Board member for Journal for Computing Teachers, monthly contributor to Today’s Author and a freelance journalist on tech ed topics. You can find her book at her publisher’s website, Structured Learning.